Billings Hotel Customer Survey

This survey is intended for clients to give feedback on their Billings Hotel & Convention Center experiences.

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Name(Required)

Event Planning with Staff

Friendliness & courtesy:(Required)
Ability to answer questions:(Required)
Availability when needed:(Required)
Responsiveness to client needs:(Required)
Understanding client needs & objectives:(Required)
Attention to detail:(Required)

Hotel Services

Friendliness & courtesy:(Required)
Helpfulness:(Required)
Efficiency of check-in:(Required)
Guest room cleanliness:(Required)
Condition of room:(Required)
Overall comfort:(Required)
Efficiency of check-out:(Required)
Property appearance:(Required)
Lounge services:(Required)
Handling/delivery of parcels:(Required)

Convention Event Services

Room appearance:(Required)
Responsiveness to requests:(Required)
Food quality:(Required)
Beverage quality:(Required)
Overall value of food for price:(Required)
Timeliness of food delivery:(Required)

Thank you for your time! We appreciate your feedback.