Billings Hotel Customer Survey

This survey is intended for clients to give feedback on their Billings Hotel & Convention Center experiences.

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Name(Required)

Event Planning with Staff

Friendliness & courtesy:
Ability to answer questions:
Availability when needed:
Responsiveness to client needs:
Understanding client needs & objectives:
Attention to detail:

Hotel Services

Friendliness & courtesy:
Helpfulness:
Efficiency of check-in:
Guest room cleanliness:
Condition of room:
Overall comfort:
Efficiency of check-out:
Property appearance:
Lounge services:
Handling/delivery of parcels:

Convention Event Services

Room appearance:
Responsiveness to requests:
Food quality:
Beverage quality:
Overall value of food for price:
Timeliness of food delivery:

Thank you for your time! We appreciate your feedback.